1.1 Information you provide to us. You can provide us with information about yourself by filling out the registration form on our website www.ciel.ge, in writing, by e-mail or otherwise. This includes the information you provide to us when registering on our site (when you register as a user), searching for products, placing an order, participating in discussions or other events organized on social networks or our site, participating in contests, promotions or surveys, as well as our When reporting problems on the site. The information you provide to us may include the following data:

name, surname

date of birthAddress

E-mail address

Landline and mobile phone number

Personal identification numberBank details

Your guardian’s first and last name (if you are a minor)

We hope that you will provide us with the above data. However, if you do not want us to disclose your personal information, please do not provide us with personal information. In addition, please note that in case of failure to provide the mentioned information, in some cases, we will not be able to provide you with the services you requested.

1.2 Information we collect about you. We keep a history of your purchases, data in our network of consultants, on our site, on any of your visits, we can automatically retrieve the following information:

Technical information, including the Internet Protocol (I) address used to connect your computer to the Internet, as well as information about your (user) name, browser type and version, time zone, browser type and plugins, operating system and platform;

Information about your visit to our site through uninfected resource locators (URLs) (including visit history) and after your visit (including date and time). Also, the products you searched for and viewed, the response speed of the web page, errors made during loading, the duration of viewing some pages, information about the actions performed on said pages (browsing, clicking, pointing the mouse cursor), as well as about the methods used to access the page to leave Also, the phone number used to call our company (operating department).

1.3. Information we receive from other sources. We may receive information about you if you use other websites under our management or other services we offer to customers. We also work closely with, and may receive information from, other third parties (eg, business partners who provide us with technical services, payment processing services, delivery services, advertising network services, analytics organizations, search engine reporting agencies).

 

Use of information

We use the information you provide us to perform the following tasks:

To fulfill our obligations under our contract with you, and to provide you with the information, products and services you request, including resolving disputes, payment accruals and inaccuracies;

providing you with information about products and services we offer that are similar to those you have already purchased or requested;

to provide you with the rights, benefits, compensation and others that arise under the existing contracts between us;

ensuring that you comply with our company policies and operating rules;

Providing information to you (or, allowing third parties to provide information to you) about products and services that we believe may be of interest to you. Providing information about products and services similar to those that you have previously purchased will only be provided by means of electronic communication (e-mail and SMS). The mentioned methods of providing information will be used only with your consent. If you change your mind and do not want your data to be used for such purposes, or if you do not want your data to be transferred to third parties for marketing purposes, check the appropriate box in your account, or send an email to the following email address: [email protected] or contact department on the following phone number: +995 571 11 07 47

notification of changes in our service types;

ensuring that content on our site is presented in a manner that is effective for you and your computer;

managing the operations of the Site, including but not limited to troubleshooting, data analysis, testing, research, statistical data and surveys;

Improving our site to provide information to you and your computer in the most efficient way possible;

If you have already made the appropriate choice to receive services from us with the required interactive functionality. your provision;

ensuring the security of our site;

Evaluating the effectiveness of advertising already provided to you (and others) as well as providing relevant advertising materials in the future. Among them, surveys are needed to assess the quality of customer satisfaction and others;

preparing recommendations for interesting offers for you and other users of our site regarding products and services;

Responding to properly stated legal requests received from you, as well as from regulatory and other organizations.

5.2 It is forbidden to register a name that may mislead other users (eg, names of famous public figures, names of organizations, administrator, moderator, etc.) posing as an employee of ciel.ge, as a representative of another person or organization.

5.3 It is necessary to specify a valid e-mail address during registration.

5.4 The creation or use of more than one account by one user is prohibited.

5.5 The administration of ciel.ge has the right to cancel the user name registered in violation of the rules contained in this article without any warning.